Customer Service

Welcome to Merchmax LTD! We are dedicated to providing you with exceptional customer service to ensure your shopping experience with us is seamless and enjoyable. Our team is here to assist you with any inquiries, concerns, or assistance you may require. Please find below information on how to reach our customer service team:

1. Contact Information:

• Email: [email protected]
• Phone: +40-xxx-xxx-xxx (available Monday to Friday, 9:00 AM to 5:00 PM EST)

2. Order Tracking:

• Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information. You can use this information to track your order directly on our website or through the carrier’s website.

3. Returns and Exchanges:

• If you are not satisfied with your purchase or need to exchange an item, please refer to our Returns and Exchanges Policy on our website for detailed instructions. Our customer service team is available to assist you throughout the return process.

4. Feedback:

• We value your feedback! If you have any suggestions, comments, or feedback regarding your shopping experience, products, or services, please don’t hesitate to contact us. Your input helps us improve and enhance our offerings to better serve you.

Thank you for choosing Merchmax LTD. We look forward to serving you and ensuring your satisfaction with every aspect of your shopping journey.