Privacy Policy

At Merchmax LTD, safeguarding the privacy and security of our valued customers’ personal information is of paramount importance to us. This Privacy Policy elucidates the procedures governing the collection, utilization, and protection of data furnished by individuals when utilizing our e-commerce platform.

Information We Collect:

Upon visiting our website or engaging in a purchase transaction, we may gather specific personal details such as, but not confined to, your name, email address, shipping and billing addresses, phone number, and payment particulars. Additionally, non-personal data like your IP address, browser specifications, and device information may also be acquired.

How We Use Your Information:

The data we collect serves multiple purposes, including but not limited to order processing, facilitating communication regarding your purchases, enhancing the functionality of our website and services, and tailoring a personalized shopping experience for you. Moreover, with your explicit consent, we may employ your information for marketing endeavors.

Data Security:

We adhere to stringent measures to ensure the utmost security of your data, employing industry-standard protocols to mitigate risks associated with unauthorized access, disclosure, alteration, or destruction. Your payment information is encrypted using Secure Socket Layer (SSL) technology and stored in a secure environment.

Sharing of Information:

In certain instances, we may disclose your personal information to third-party service providers who assist us in the operation of our website, the execution of our business functions, or the provision of services to you. These entities are contractually bound to maintain the confidentiality of your information and are prohibited from utilizing it for any purposes other than those delineated in our agreements.

Your Rights:

You reserve the right to access, rectify, or erase any personal information retained by us. Additionally, you may opt-out of receiving marketing communications from us at any juncture. Should you wish to exercise any of these rights or seek clarification on our policies, please do not hesitate to reach out to us.

Changes to This Policy:

We retain the prerogative to revise or amend this Privacy Policy at our discretion, sans prior notification. Any alterations shall be promptly reflected on this page, and we encourage you to periodically review this policy for updates.

By utilizing our website, you signify your consent to the terms articulated in this Privacy Policy. If you harbor any inquiries or concerns regarding our privacy practices, please feel free to contact us using the provided contact information.